Customer Service:
Answer and direct incoming phone calls
Assist new clients completing the iPad applications
Make 6-month follow-up phone calls to clients who have items on loan. 

Enter relevant information in our database. 
Process equipment being returned
Accept donations and provide donation receipts
Translate CAS literature into other languages
Keep literature displays well stocked with brochures and fact sheets

Community Outreach:
Represent CAS at health fairs
Provide CAS literature to libraries, retirement communities, senior centers, hospitals, medical groups, etc.

Clean and repair durable medical equipment
Assist clients who are borrowing or returning equipment
Assist customer service staff in locating equipment ready to loan
Help keep warehouse neat and orderly

Administrative Services:
Office filing for Office Manager and Volunteer Coordinator
Write and/or proof-read correspondence
Send sympathy cards to recently-deceased clients
Provide reports requested by staff using Excel spreadsheets

FileMaker Pro Database:
Find and merge duplicate client files
Correct errors in capitalization, spelling and punctuation
Fix other errors (fields with missing data, incorrect addresses and zip codes, etc.)

Organize historical documents
Scan historical documents
Organize original material in acid-free archival files.
Special projects to be determined